WhatsApp has transformed the way businesses communicate with customers. With over 500+ million active users, it has become the go-to communication channel for brands that want to engage their audience in real time. From sending order updates to running personalized marketing campaigns, WhatsApp has become a powerful business growth tool. 

However, to use WhatsApp at scale, businesses need more than the regular WhatsApp Business app; they need the WhatsApp Business API. It allows you to send bulk notifications, set up chatbots, integrate with CRMs, and manage thousands of conversations with ease.

In this blog, we compiled a detailed list of WhatsApp Business API companies, with features, pricing, and other unique offerings. Whether you are a startup, SME, or enterprise, this blog will help you determine which company can best help power your WhatsApp marketing, customer support, and sales.

What is WhatsApp Business API?

WhatsApp Business API is a communication platform that allows businesses to communicate with their customers on WhatsApp at scale. It is an innovative solution for medium to large businesses looking to engage with their customers at scale. 

Compared to the WhatsApp App, the Meta API allows brands to send and receive messages from their clients through WhatsApp. It can be combined with chatbots, bulk messaging, and automated responses that are used for customer support software. 

The WhatsApp Business API helps businesses communicate with clients on WhatsApp in real time, offering instant responses and updates.. The main capabilities of API include enhanced messaging capabilities such as sending and receiving documents, images, videos, alerts, etc. 

With WhatsApp APIs, businesses can transact instantly and easily – on the most widely used applications.

List of the Best WhatsApp Business API Providers in 2025

In this section, we have curated the best 20+ WhatsApp Business API providers. These are:

1. Messagedly 

Messagedly is a Bangalore-based provider of the WhatsApp Business API. It offers official API access with a dedicated number, supports green tick verification, and a multi-agent shared inbox. It also equips the businesses with broadcast & bulk messaging, chatbots & automations, catalog features, CRMs, etc. The pricing of Messagedly is transparent with no hidden charges. It emphasises easy onboarding, scalable infrastructure, and strong customer support. This platform is ideal for brands looking for full-stack WhatsApp tools for support and marketing. It maintains team collaboration and integrates WhatsApp into its support workflows.

2. Getgabs

Getgabs offers a full suite platform for marketing, support, and automation. It is an official Meta Business Solution partner. Getgabs promises zero setup charges and no markup on messaging costs. Its key features include multi-agent live chat, broadcasting & retargeting campaigns, automated chatbots, and blue tick verification support. For businesses that want scalable WhatsApp communication with clean pricing, good automation, and white-label reselling options, Getgabs is a very solid option. 

3. GetItSMS

GetItSMS is one of the top WhatsApp Business API providers. It has over 65,000 businesses using it for bulk outreach, automation, and consumer engagement. GetItSMS provides a powered WhatsApp API integration, multi-agent shared inbox, broadcast campaigns, message templates, etc. Brands can get started on a free plan and then select paid monthly tiers. It has more features, such as API access and dedicated support. GetItSMS is excellent for SMEs and large companies to send notifications, run marketing campaigns, and manage consumer conversations at scale – a dependable WhatsApp marketing business partner.

4. AiSensy 

AiSensy is an authorized WhatsApp API provider that offers a solid WhatsApp marketing and automation solution. It is an excellent fit for businesses interested in sending bulk messages, automating conversations, integrating WhatsApp with CRM, and sending Click-to-WhatsApp ads. They are primarily focused on marketing & automation, so it may not make sense if you are intending on using the API heavily for development. 

5. Twilio 

Twilio is a well-recognized cloud communication services provider that provides WhatsApp API access with custom integration capabilities. It is best for businesses that want the deepest level of API control and have a developer resource. They are best suited for larger enterprises and SaaS applications. Twilio supports messaging across multiple channels, such as SMS, WhatsApp, Voice, Email, etc. 

6. Interakt 

Interakt is a full-service WhatsApp messaging service provider and is suitable for businesses of all sizes. As a complete service provider, Interakt allows you to automate your business conversations. It also provides a quick and straightforward verification process to access the WhatsApp Business API. Brands leverage Interakt to send promotional offers and reminders to business customers and help increase engagement and conversions. 

7. Wati 

Wati is a WhatsApp Business solution provider that allows you to contact your audience at scale. It is a full-featured service provider. It provides tons of automation features and integration capabilities to facilitate business conversations. Wati has a user-friendly interface, making it easy to create an account and connect it to your WhatsApp API to send broadcast messages depending on your sales engagement model. 

8. SleekFlow 

SleekFlow is an AI-based omnichannel platform that has integrated the WhatsApp Business API. With other messaging tools, it creates a full social commerce journey through conversations. The platform has an integration with a variety of messaging platforms that are seamless. It has AI automation for customer engagement in a more effective manner. 

9. Gallabox 

Gallabox is one of the WhatsApp Business solution providers. With this platform, brands easily scale their marketing and sales processes. With security and compliance included, Gallabox can support all of your growth strategies at scale. Gallabox allows businesses to have a connected ecosystem of products with a single source of data. The platform helps businesses deliver customized responses to user inquiries, schedule appointments, and drive better engagement. 

10. Pinnacle 

Pinnacle is a service provider for the Meta / WhatsApp Business API. They offer a complete suite of messaging & communication tools, including WhatsApp API, chatbots, transactional & promotional messaging, voice & email channels, and RCS. Their platform also has no-code/ low-code tools for building conversational workflows. From a reliability perspective, they can handle high-volume SMS/ messaging traffic, and they highlight scalability.

11. Mtalkz 

Mtalkz is an official WhatsApp API partner offering a full communication platform for enterprises. Its features include bulk & broadcast messaging, and a WhatsApp chatbot builder. Along with this, it has shared multi-agent live chat and the ability to send rich media as well as product catalogs. Brands also get campaign scheduling, auto-responders, and integrations with CRMs / backend systems. Additionally, it supports multilingual messaging and analytics/reporting tools for message performance and customer engagement. 

12. WACTO 

WACTO is a WhatsApp Business API provider verified by Meta. It helps businesses automate customer engagement and sales through messaging and conversation. WACTO’s platform features WhatsApp broadcast, campaign scheduling, and a no-code chatbot builder for lead qualification and FAQ responses. Teams can respond to conversations using a shared multi-agent inbox as well as display product catalogues. The platform offers AI-driven document bots, auto-responders, drip campaigns, and analytics about performance by using real-time data. It uses CRM integration to allow businesses to capture and improve customer outreach.

13. MSG91 

MSG91 is a cloud-based communication Platform (C-PaaS). It provides multiple messaging and many communication channels, such as WhatsApp, SMS, Voice, and Email, to name a few. It offers developer and business tools that can integrate WhatsApp Business API into their workflows. In addition to this, campaign scheduling, auto-responders, compliance with opt-out requests, and detailed analytics are available, which can monitor the performance of messaging.

14. Zixflow 

Zixflow is an effective WhatsApp API service that simplifies communication processes for businesses. It is a multi-channel CRM and automation platform that encompasses end-to-end customer engagement. With the WhatsApp cloud API, users are able to automate, schedule, choose templates, and send personalized messages in a simple dashboard. Businesses have access to a united inbox that gathers all incoming conversations with segmentation tools, personalized outreach, and the ability to track messages in real time.

15. 360dialog 

360dialog is an official WhatsApp Business API provider that gives businesses access to the WhatsApp API. The 360dialog supports rich media messaging, product catalogs, and commerce messaging, while providing branded green‑tick verification. Similar to Zixflow, businesses can manage conversations with multi-agent inboxes and automate workflows using chatbots. The API provider is robust and can broadcast campaigns and integrate with CRMs effortlessly. 

16. Gupshup 

Gupshup is an all-in-one messaging platform that incorporates AI chat and voice messaging capabilities. The platform supports rich media messaging, interactive templates, and product catalogs, as well as chatbot automation and workflows. The messaging platform includes multi-agent inboxes, analytics tools, and CRM integrations to elevate customer engagement. Gupshup is global in its outreach and is concentrated on AI messaging, which is a great fit for enterprises in search of scalable intelligent messaging solutions.

17. Vonage 

Vonage offers a robust WhatsApp Business API. Businesses can use this platform to send customer notifications, service messages, and anything else they consider significant for their customers. It supports two-way messaging that companies can use to connect with the customer. The API removes the burdensome hosting and scaling of WhatsApp software, allowing businesses to focus on improving their customers’ experience. 

18. Sinch 

Sinch is a scalable global WABA provider that focuses on providing businesses with a secure and compliant way to communicate. The platform’s WABA includes rich media messaging, product catalogues, automated chatbots, and multi-agent inboxes for customer service. Brands can run campaigns, use auto-responders, and connect them to their CRMs and other systems, allowing businesses to create seamless workflows for their customers to communicate. Its secure value proposition of compliance and transparency with pricing allows businesses to engage customers at scale while providing assurance regarding data privacy. 

19. Freshchat 

Freshchat is a customer messaging platform from Freshworks that uses an API to increase customer engagement. Its capabilities include real-time chat support, AI chatbots that provide many services, support for multiple agents to work collaboratively, and rich media messaging. It additionally provides WhatsApp message templates, catalogs, and proactive notifications, which may help the business consolidate and streamline all communications and engage quickly with customer inquiries.

20. Infobip 

Infobip is an official provider of the WhatsApp Business API with an end-to-end customer engagement solution for businesses. It offers businesses the ability to tailor customer engagement through automated messaging, rich media, message templates, and interactive messaging buttons and lists. The platform offers additional features such as multi-agent shared inboxes, CRM integrations, and expanding customer engagement through analytics tools.  Recently, it has also added Voice-over-IP (VoIP) calling to B2C conversations over WhatsApp, which allows businesses to engage in voice calling interactions with customers.

21. DoubleTick 

DoubleTick is a mobile-first WhatsApp Business API provider that creates tools for B2B and B2C sales teams. It offers businesses a team inbox, an AI-powered no-code chatbot, a product catalog, end-to-end order booking, and bulk broadcasting, thus enabling businesses with the ability to create workflows that automate messaging to segmented customers and provide customers with integrations to third-party tools. In conclusion, DoubleTick is well-suited to businesses needing a complete mobile-friendly solution for customer engagement and operations. 

WhatsApp Business API Messaging Cost in India

The pricing of WhatsApp Business API in India operates on a conversation-based pricing varying around a 24-hour conversation window for a conversation initiated with a customer. The pricing structure is divided into four message categories, which are: Marketing Message, Utility Messages, Authentication Messages, and Service Messages. Below, we cover the message types with their details: 

1. Marketing Messages (Business-Initiated)

Cost: ₹0.784 per message

Use Case: Promotional messages such as offers, some product launches, and discounts.

Note: these messages are User-Initiated and will cost the business its standard per-message rate. 

2. Utility Messages (Business-Initiated)

Cost: ₹0.115 per message

Use Case: Transaction-related messages such as order confirmations, payment receipts/acknowledgments, delivery tracking, and reminders.

Note: Utility messages are generally user-initiated and are often cheaper than marketing messages. 

3. Authentication Messages (Business-Initiated)

Cost: ₹0.115 per message

Use Case: Security communication messages, such as an OTP (One-Time Password) to complete a login, registration, or even account recovery.

Note: These messages are extremely important for User Authentication, and serve to verify user actions or actions that require some authentication. 

Conclusion 

WhatsApp has swiftly transitioned into more than a messaging application. From startups trying to build trust with their first customers to enterprises trying to manage thousands of conversations a day, WhatsApp Business API helps create opportunities at scale. 

As you begin to research platforms, remember that not all providers are created equal. Some are targeted to support automation and chatbots. Others are built to support integrated CRMs. 

Finding the right channel partner will be subject to your business size, budget, and the role it plays in the customer journey.

When getting started, find a provider who will help you onboard easily and whose pricing model is not opaque. If you are growing, consider features like multi-agent inboxes, analytics, and API integrations. If you are an enterprise business, look for a channel partner who provides enterprise-grade security, scalability, and automation.

This is where Messagedly comes into the picture. The ideal choice for businesses looking for customer engagement. Connect with the team today!

Frequently Asked Questions 

Q 1. What is WhatsApp Business API?

A. The WhatsApp Business API is a meta-owned platform that enables medium and large businesses to communicate at scale with customers. Unlike the WhatsApp Business app, the API allows for automation, chatbots, CRM integration, bulk messaging, and multiple agents working with customers. 

Q2. Is WhatsApp Business API free? 

A. No, the WhatsApp Business API is not free. Businesses pay for the type of conversation that happened (marketing, utility, authentication, or service). Messages initiated through Click-to-WhatsApp ads, or CTAs through a Facebook Page, are complimentary within the first 72 hours. 

Q 3. Which is the best WhatsApp Business API provider? 

A. Messagedly is one of the trusted WhatsApp Business API providers. Messagedly provides official API credentials, green tick verification support, multi-agent shared inbox, chatbots, and bulk broadcasting with transparent pricing and reliable customer support. 

Q 4. Are conversations on WhatsApp Business API secure? 

A. Yes. All messages sent via WhatsApp Business API are end-to-end encrypted. Providers such as Messagedly, Getgabs, Infobip, GetItSMS, and Sinch are reputable and compliant with strict data security. 

Q 5. Does WhatsApp Business API support rich media messages? 

A. Yes. Businesses can send messages containing images, videos, PDFs, interactive buttons, product catalogs, and messages contained in a list. This provides a better engaging experience and a more effective conversation.